Secure I AM 60 Minute Technical Support Call

Secure I AM Shop allows end user and diy installers to purchase items using paypal, Secure I AM do not keep any card details.
There is no retail outlet all items available for delivery only.
Supplied directly from our warehouse or by our distribution partners.
UK postage is included except remote areas.
We do not ship outside the UK, all orders from outside the UK will be refunded and not processed any further.

Technical Support can not be offered without a valid Engineers code for the panel.

Available by appoinment only.


60 Minute Techincal Support Call £50

Secure I AM 60 Minute Technical Support Call £50

A 60 Minute Technical support call is ideal, if you need to change a parameter or want advice on the right device for your alarm system.

It is probably not suitable if you have an issue that needs trouble shooting.

Most alarm systems require an engineers code to change the programming, it is important that you have the engineers code before ordering this service if you want to change the programming.

Examples of what it may be used for:-

Indepth programming of system
Troubleshooting for permanent faults
Note:intermittant faults can be difficult to track and prove ressolved and can take many hours. We would recomend the 20 minute package for intermuttant faults, to give you guidance on how to find and ressolve, such issues.

Normal appointments are Monday to Friday 9am to 5pm.
Extra appointments are before 9am and after 5pm Monday to Friday and bank holidays.

Technical Support Question & Answers: Click here

60 Minute Technical Support Call




It is recomended that only competant people install and maintain Security systems.